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Even though we have taken some important precautions to automatically limit the amount of noise for the duration of the sessions, there are a number of actions that can be taken from the user side to limit any unwanted excessive noise:
- Use earphones
It is good practise to use the system with earphones. When no earphones are used, the audio of your speakers passes through to your microphone creating an echo and reverb effect, leading to an excessive noise situation.
- Distance to the microphone
Please remain close to the microphone. The bigger the distance, the bigger the interference is from surrounding noise.
- Mute participants’ audio
Many participants keeping their audio on is often the major reason for excessive noise for the duration of the session. The mixing of all these individual sounds leads to a poor session experience.
Therefore, we advice participants to mute their audio whilst not speaking. Also we advice trainers, at the beginning of the session, to ask everybody to mute their audio.
If you have any question about this topic or you need any other type of support, please contact our Support Team.